Expectations and Results

You can depend on us. You will receive our best efforts  to meet and exceed your expectations.  Whatever your business, ServiceMaster Facility Maintenance professionals will put a program together tailored to your specific needs.  We pledge honesty, dependability and a job well done.

We Guarantee Our Service

ServiceMaster Facility Maintenance has over 20 years of experience and an unparalleled reputation in the cleaning industry for service customer satisfaction.  The reason for this is simple, our service is so good we can guarantee it.

Effective Communications

Effective communication is the cornerstone of service excellence.  Our Communication Log is a binder that is stored in a prominent place in your facility.  It is your communication to our on-site staff.  You can also reach us using e-mail, fax, or the service request form, available on our website.  Use this form or a phone call to contact our management staff for an emergency need, extended services or other concerns. using these tools you help us serve you better and a way for us to better monitor our staff’s performance.

We have the process metrics in place to assure you the following:

We measure these items:

    * Carefully select and screen new employees
    * Document employee training programs
    * Consistently measure performance
    * Motivate and incent employee performance
    * Conform to ServiceMaster Facility Maintenance standards for Quality

Green Cleaning Facts:

Compared to traditional cleaning methods, Green Cleaning is cost neutral. Switch to Green Cleaning and you'll experience a higher level of clean - plus healthier, more productive employees - all without increasing your cleaning costs.

Give us a call today: (360) 695-5360  |  Toll Free (877) 695-5360